Hello there,

If you can believe it, the start of 2026 is right around the corner.

As we wrap up the year, we’re reflecting on a strong season of learning. In 2025, we launched new and updated courses, welcomed months of high engagement from both new and returning learners, and introduced our hybrid AMS+ program in partnership with CHAM. (Not on the waitlist yet? Be sure to sign up to receive updates when new learning communities open.)

Below, take a look at the courses that defined the year, ways to save on training, and free resources available as you head into 2026.

2025 Year in Review 🎉

We recently published a new blog on the HAI Group Resource Center highlighting the courses learners relied on most this year, including:

• Baker Tilly: Fundamentals of the LIHTC Program
• Customer Service in Housing
• New Employee Orientation
• NSPIRE for Public Housing
• NSPIRE-V

The blog also features additional insurance and risk resources, along with highlights from the work completed this year by the Public and Affordable Housing Research Corporation (PAHRC), HAI Group’s research division.

End-of-Year Sale: Don’t Wait ⏰

Our annual year-end sale is still going strong. If you haven’t taken advantage yet, use FINISHSTRONG15 at checkout to save 15% on your cart. The code applies to all self-paced courses, but act fast, as the offer ends on December 31!

A Central Resource for LIHTC Learning 📚

If your organization is considering the Low-Income Housing Tax Credit program to construct or rehabilitate affordable rental housing, we’re happy to bring together timely training and tools to help you succeed.

In addition to the Baker Tilly LIHTC fundamentals course, we also offer the Fundamentals of Low-Income Housing Tax Credit (LIHTC) Management Certification, provided by our partners at Nan McKay & Associates.

Looking ahead, our partners at Grow America will offer a webinar series and short courses throughout 2026. Topics include LIHTC basics, lender underwriting, opportunity zones, and more. Learn more by using the link below.

🔗 Grow America Webinar Series and Short Courses flyer

Why Subscribers Save More 💡

An Online Training subscription is more than just access; it’s a smarter way to train your team all year long. As a subscriber, you receive:

• Unlimited learning with 100+ housing-focused courses
• Exclusive discounts on certifications & compliance training
• Time-saving tools for bulk course purchasing & admin management
• And much more, all included in one subscription price

You can learn more by contacting our customer success team.

A Look Back at What’s New 🆕

This year, our focus was on strengthening core training areas while introducing new courses that address emerging topics and real-world challenges facing housing organizations.

New Courses

AI Fluency: Intro to Prompts

Customer Service in Housing

Baker Tilly: Fundamentals of the LIHTC Program

New Employee Orientation

Updated Courses

Housing Education Series

Procurement for Managers

Looking Ahead to 2026

We’re planning several new courses in 2026, covering topics such as risk management fundamentals, the Violence Against Women Act, property management, pest management, expanded LIHTC offerings with Baker Tilly, and more. Watch future editions of Click to be among the first to hear about new course launches.

As always, our customer success team is here to support you with any questions about your online training experience.

Until then, enjoy the holiday season, and best wishes for a successful new year. 

In partnership,

The HAI Group Online Training Team
800-873-0242 ext. 651