🎓 Sign up for the AMS+ winter session, save on ALL certifications, and explore timely resources. ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­  
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2026 click! header

Hello there,

 

Welcome to the August issue of Click, the HAI Group Housing Training Institute newsletter for housing professionals.

 

This month, discover three certification courses newly updated for HOTMA, learn how to save on all HTI certifications, and explore resources that can help you and your team confidently navigate challenging situations within your organization.

🆕 Updated for HOTMA: Rent Calculation Certifications

These HOTMA-updated trainings, led by senior trainer and consultant Daryle Ensley of Nan McKay & Associates, cover rent calculation for the Housing Choice Voucher and Public Housing programs.

 

In these courses, participants learn what determines annual income, how to calculate income from assets, how to apply deductions to adjusted income, and how to calculate total tenant payment (TTP), tenant rent, and flat rents.

 

Looking for a specific version of the rent calculation certification? Choose one of the two HOTMA-updated courses below:

  • Public Housing Rent Calculation Certification

  • Housing Choice Voucher (HCV) Rent Calculation Certification

We also offer a combined certification course, designed to give you a single, convenient way to learn about public housing and HCV.

Access the Rent Calculation Certification

Learn more about the courses on the HAI Group Resource Center.

📢 Save on Certifications With Your Subscription

As a reminder,  HTI Premier and Pro subscribers save $300 on all certifications, including our updated rent calculation certifications. In addition, this benefit also means you can save on other courses such as:

  • CHAM - Asset Management Specialist (AMS) Certification: $1299 ➡️ $999

  • Housing Choice Voucher (HCV) Specialist Certification: $1299 ➡️ $999

  • NSPIRE for Housing Choice Voucher Certification (NSPIRE-V): $999 ➡️ $699

  • NSPIRE for Public Housing Certification: $999 ➡️ $699

Learn more about the differences between the HTI subscription options here.

 

Unsure of your HTI subscription, or want to know which option aligns best with your organization's needs? Our team can confirm your access, explain your options, and provide onboarding support. Contact our team today.

🎓 Winter AMS+ Session Registration Now Open!

Registration for the Winter 2026 AMS+ learning community is now open. Get in early while spots are still available!

 

Led by Ashley Martin, a seasoned expert in affordable housing with more than a decade of experience in asset management, multifamily real estate development, and compliance, AMS+ merges the self-paced AMS curriculum with live virtual classes and peer-to-peer interactions to deliver a more engaging and accountable learning environment. 

Register for the Winter Learning Community

🤝 Navigating Difficult Situations

Managing public and affordable housing can involve a range of situations. While many issues are easily resolved, challenging situations may occur, requiring you and your team to be prepared. Explore these courses to learn effective strategies for handling difficult scenarios within your organization:

  • Customer Service in Housing

  • Responding to Resident Complaints

  • Solving Difficult Resident Situations

  • Dealing with Difficult Coworkers and Employees

  • How to Prevent Housing Scams

Browse our updated course catalog and take advantage of training programs and resources tailored to meet the needs of your staff and residents.

 

Not a subscriber? Let's discuss the right solution for your team.

🖥️ Upcoming Events

Mark your calendar for these upcoming opportunities to learn, connect, and prepare your organization for the months ahead.

 

Preseason Boiler Training

📆 Thursday, September 17 | 1 p.m. ET

Join Travelers BoilerRe and HAI Group for a timely discussion on preseason boiler maintenance, inspections, and contingency planning.

👉 Register here

 

8th Annual Virtual Risk Management Conference

📆 Tuesday, November 10 | All Day

This free one-day event will provide you with expert insights into new and emerging risks in multifamily housing, delivered by leading professionals in the field.

👉 Save the date

As always, reach out to us with any questions. We’re here to help.

 

In partnership,

 

The HAI Group Housing Training Institute Team
800-873-0242 ext. 651

HAI Group, 189 Commerce Court, P.O. Box 189, Cheshire, CT 06410, United States, 203-272-8220

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