Courses for inspections and new hires, plus a free training on bond financing.
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Hello there,

 

Think of our Online Training subscription like your favorite streaming platform, but instead of shows and movies, you’re getting more than 100 on-demand courses, trainings, and certifications designed just for housing professionals.

 

For one annual subscription price, you and your team enjoy unlimited access to:

  • New hire training for fast, confident onboarding
  • Essential compliance courses to stay audit-ready
  • Soft skills and professional development for every role
  • And much more, all included with no extra fees or pay-per-use costs

Whether you’re preparing for HUD’s upcoming NSPIRE standards, strengthening your inspection skills, or giving new staff the tools to succeed, everything you need is already part of your subscription.

 

Let's take a look at what's trending this month.

 

Interested in subscribing? Fill out this short form to receive Click directly in your inbox every month.

🚪 Leveling Up: Inspections

NSPIREV_HQS bundle

HUD’s Oct. 1, 2025, NSPIRE compliance date is approaching fast. Whether you’re transitioning from HQS or already using NSPIRE, our courses—developed in partnership with Nan McKay & Associates—will help your team master the standards, boost confidence, and get certified. All training is online, self-paced, and ready when you are.

 

Top Picks:

  • NSPIRE for Housing Choice Voucher
  • NSPIRE for Public Housing
  • Housing Quality Standards (HQS)
  • The Inspection Bundle - NSPIRE-V and HQS Certifications

Want to expand your inspection knowledge? Check out the latest blog on the HAI Group Resource Center covering what housing professionals need to know about Section 8 and lead liability.

👋 Kickstart Your New Hire Success

Make onboarding simple, consistent, and effective with our new hire training. From customer service essentials to workplace policies, these courses equip your team to hit the ground running and excel from day one.

 

Popular courses:

  • New Employee Orientation for HCV and Public Housing
  • Customer Service in Housing
  • Sexual Harassment Prevention & Hostile Work Environment

Stepping into a leadership role? Our New Commissioner Orientation covers board responsibilities, running effective meetings, and leading with impact.

📚 Free Training Opportunity

Leveraging Bond Financing to Expand Affordable Housing: Strategies and Insights

HAI Group is proud to sponsor a dynamic virtual session led by Baker Tilly and IREM that explores how bond financing can support impactful housing initiatives. You’ll learn about essential function, 501(c)(3), and private activity bonds, plus see real-world case studies showing how bond financing structures have been used to develop both affordable and workforce housing.

 

🗓️ Tuesday, Sept. 23 | 2 p.m. ET

✍️ Register Here

💡 Why Subscribers Save More

 

An Online Training subscription is more than just access; it’s a smarter way to train your team all year long. As a subscriber, you receive:

  • Unlimited learning with 100+ housing-focused courses
  • Exclusive discounts on certifications & compliance training
  • Time-saving tools for bulk course purchasing & admin management
  • And much more, all included in one subscription price

You can learn more by contacting our customer success team.

Let's Talk

🎉 Thank You and Congratulations to Our Raffle Winners

Thank you to everyone who participated in this year's Online Training User Survey and shared valuable feedback on our learning platform and how you use it. Your insights will shape future training topics, features, and resources designed to better support your work.

 

One employee from each of the following organizations who completed the survey has been selected to receive 25% off a future purchase:

  • Housing Authority of the City of Richmond (Indiana)
  • Kingsport Housing & Redevelopment Authority (Tennessee)
  • Metropolitan Development and Housing Agency (Tennessee)
  • Muskogee Housing Authority (Oklahoma)
  • Wisconsin Housing Preservation Corp. (Wisconsin)

We appreciate your time, your thoughts, and your commitment to learning.

If you have questions or want help finding the right training, don’t hesitate to contact our customer success specialists.

 

In partnership,

 

The HAI Group Online Training Team
800-873-0242 ext. 651

    HAI Group, 189 Commerce Court, P.O. Box 189, Cheshire, CT 06410, United States, 203-272-8220

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